BARTEC TC78ex-NI Touch Computer 

Resetting the device

There are 4 reset functions:

  • Soft reset
  • Hard reset
  • Factory reset
  • Enterprise reset


Further information on the reset options:

 Software downloads for Enterprise and Factory reset:
  • TC78 Enterprise Reset & Factory Reset Package for Android 11 - Download
  • TC78 Enterprise Reset & Factory Reset Package for Android 13 - Download
  • TC78 Enterprise Reset & Factory Reset Package for Android 14 - Download 


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Performing a Soft Reset

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Perform a soft reset if applications stop responding.

  1. Press and hold Power until the menu appears.
  2. Touch Restart.
  3. The device reboots.



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Performing a Hard Reset

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Perform a hard reset if the device stops responding.

CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the microSD card.

  1. Simultaneously press the Power, left scan, and Volume Up buttons for at least 4 seconds.
  2. Release the buttons when the Zebra logo appears.
  3. The device reboots.



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Performing a Factory or Enterprise Reset

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Please follow the instructions in the Readme file of the downloads above or use the Zebra Product Reference Guide.


TC78 Enterprise Reset & Factory Reset Package for Android
Factory Reset
A Factory Reset erases all data in the /data and /enterprise partitions in internal storage and clears all device settings.
Enterprise Reset
An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations (/sdcard and emulated storage).