Troubleshooting

Upload a bugreport
SP9EX1 and SC9EX1 problem reports Method 1: Start the problem reporter from the Android settings Method 2: Using the device buttons Configuration op...
The device is locked with an unknown PIN
If the screen is locked with an unknown PIN, password or pattern, there is no way to reset the phone without erasing all user data. Since the device loc...
Activation of battery in shut down
The procedure is valid for the following configurations:  All variants of SP9EX1, SP9EX2 and SC9EX1 https://bartec.com/products-solutions/product-finder/e...